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Archive for the ‘bluetooth headset’ tag

Finally, A Bluetooth Headset That Works

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I finally found one that works! One last shot, I thought I’d have a look at the Jabra FreeSpeak 250. They’ve been in the market for a while, and seem to be pretty popular, so they must be doing something right.

Eventually, I got the FreeSpeak to work perfectly with Skype on my iBook (you can even set Skype to use it, but the system to use normal audio out which is very cool). I also got it to work on my iPAQ, but it’s shaky at best, and requires me to drop into a completely open Bluetooth profile, with all security and encryption of any kind turned off… but it works. It works beautifully on my Nokia 6230, even re-connects when the handset goes out of range and then comes back in (although if it’s away for too long, then it won’t).

I am yet to get it to work reliably with the Logitech diNovo Bluetooth Hub, but I am now resigned to the fact that the Hub sucks. I think either the Hub, or the WIDCOMM drivers don’t really support the correct profiles to make the headset work, which is a pity, but I can live with that. I’m moving to a PowerBook soon as my main machine anyway, so then it won’t be an issue.

Go to hell Logitech.

Written by Beau Lebens

December 20th, 2004 at 4:00 pm

Infinite Back Order

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Did I mention that I am still waiting on my Logitech Bluetooth Headset? Apparently it’s still on backorder, just like it has been for about the last 3 months. One I’ll get it… maybe… or something. I called them and they said it was still on backorder, but that they had the next shipment coming in any day. That was a week ago. No sign yet.

I wonder what the reasonable limit to wait on something like this is? I would guess that 3 months is well past it, but I wonder what it was (for next time).

Written by Beau Lebens

November 28th, 2004 at 4:00 pm

Waiting, Still Waiting

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Still waiting on that Logitech Bluetooth Headset… I sent it back to Logitech and they were supposed to be sending me a replacement, with new firmware, that will work with all my devices. It’s been something like 2 months now and I haven’t received it. I suppose it’s pretty lucky that it’s not urgent that I receive it – since it’s been so darned long.

Written by Beau Lebens

October 25th, 2004 at 4:00 pm

Headset Hoo-Ha

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Well, I got the replacement headset from Amazon… which had exactly the same problem as the first one!

I called Logitech this time, and talked to a guy called David who was really helpful. We went through the process of pairing, connecting etc. Tried turning off anything else bluetooth in the area (i.e. phone and iPAQ); nothing worked. Apparently there is a known issue with their Mobile Phone Suit software that can cause a similar problem, but I wasn’t using that anyway, so that wasn’t the case.

After trying everything we could think of, David checked the product number (on the barcode) and apparently mine was one of the original release ones. They have upgraded the firmware since that model to make multiple-pairings and different profile support better. I’ve sent back the headset (to Logitech in CA this time), at my expense ($12.50!), and they’re apparently going to send me one of the newer models to see if that will work, so fingers crossed.

Written by Beau Lebens

August 7th, 2004 at 4:00 pm

Defective Logitech Headset

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I’m returning my headset to Amazon for a replacement already! I contacted Logitech support, and basically they said return it because it sounds defective. I suppose that’s a good thing (i.e. that they aren’t messing me around).

This will be my first return to Amazon. I’m very impressed with their service for purchases, so we’ll see how things go with a return 🙂

First slight problem – part of their process is to print out a label that you use on your return package, so that you don’t have to pay postage. On their page where it is generated, it looks great. Of course they forgot that the default setting is to not print background or borders, so it doesn’t look as good when printed. They should have generated the entire thing as an image and done it exactly as they wanted… Oh well.

Written by Beau Lebens

July 28th, 2004 at 4:00 pm

Logitech Bluetooth Headset

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Logitech Bluetooth Mobile Headset @ Amazon.com

I had to do it.

I’ve just ordered a Logitech Bluetooth Headset from Amazon.com, which I should be able to use with:

  1. My PC (diNovo Bluetooth hub) – Should be great with Skype!
  2. My Mobile/Cell Phone – For normal calls, and for listening to the radio/mp3s (radio doesn’t work without a headset for some reason)
  3. My iPAQ H5550 – For listening to mp3s mainly, since it doesn’t operate as a phone, although I suppose I could use it for PocketSkype as well

I looked at a Jabra EasySpeak (250), but decided on the Logitech headset (despite it’s size), based largely on all the comments and user reviews around the place saying that the audio quality on the Jabra isn’t that great, and that it is excellent on the Logitech one. I’m not really expecting to use it much for my mobile phone anyway, so being invisible isn’t of great concern to me at this point 🙂

Written by Beau Lebens

July 24th, 2004 at 4:00 pm

Playing with my Logitech Bluetooth Mobile Headset

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My headset got here today, Amazon don’t mess around!

On first appearances – totally cool 🙂 It is a big big/bulky when you put it on (sticks out from your ear a bit, and waggles when you flick your head around), but it sits nicely, and feels quite comfortable, so it’s ok, and like I mentioned, I don’t need it to be ultra-sleek anyway. The case that it comes with is really cool – doubling as a charging cradle and travel protection case. I plugged it in and got it charging while having a quick look at the manual. Nothing too interesting, basically one button handles everything, it’s just a matter of how long you hold it down.

Pairing the headset with my phone (Nokia 6230) was extremely easy – just put the headset in discoverable mode (turn off, then hold down the magic button until the light flashes blue + red), then tell my phone to search for available enhancements (via the Bluetooth menu). A pairing code is required, but that’s just ‘0000’, as the manual states. Enter that and you’re off.

Then I started noticing some problems… browsing around with the headset connected, I’d get the volume indicator come up randomly, repeatedly. Turns out that the headset was disconnecting and reconnecting every couple of seconds.

I thought I’d give it a go with my iPAQ (H5500). Very similar process, equally simple. Headset into discoverable, then on the iPAQ you go to the Bluetooth Manager, make a new connection, select ‘Headset’ as the type. You need to search for it, then enter the pairing code (0000) and you’re connected. I chose not to bother with a secure/encrypted connection, since it’s just audio.

2 seconds later, I hear the tone on the headset that says it’s disconnecting, then another 2 seconds and it connects again. Same problem as with my phone – repeated disconnect/reconnect.

Since I was still at work at this stage, I decided I’d leave it until I got home to have a proper look at things.

When I got home, I had the chance to also try connecting to my PC. Now of the 3 different connections I have available, I at least expected my PC to work. I’m connecting a LOGITECH headset, to my computer, via the LOGITECH Bluetooth Hub. Guess what – same problem. I can pair it perfectly, and it thinks it’s connected, but then it just disconnects and reconnects again and again.

I’ve emailed Logitech tech support, but from my experience, they’re not very good. Amazon are going to have a return on their hands in the near future I think. Fingers crossed that the Logitech people just send me a new one or something, because I definitely think it’s something wrong with the headset. 3 attempted connections; 3 of the same faulty connection problems; sounds like a firmware problem to me!

Written by Beau Lebens

July 24th, 2004 at 4:00 pm

Motorola Bluetooth Headset Sucks As Well

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In my efforts to find a bluetooth headset (which I really wasn’t expecting to be such and arduous task), I also tried (I think it was this model) a Motorola HS850. I didn’t think I was asking that much of the headset – it just needed to be compatible with these uses:

  1. Pair with my Nokia 6230 (for normal handsfree cell-phone operation)
  2. Pair with my Logitech diNovo hub on my Windows XP desktop (for use with Skype)
  3. Pair with the built-in bluetooth on my 12″ iBook (again, mainly for Skype)
  4. Pair with my HP iPAQ H5550 (for listening to music, and potentially for Skype as well)

Turns out that this is a tough ask, and the HS850 failed on the last three of those requirements! It paired up with the 6230 without a problem, but all of the others proved to be too much for it. Admittedly I didn’t give it too much work, because I thought it felt like a flimsy little piece of junk, but still – it didn’t work straight away 🙂

I took it back to the T-Mobile store the next day and exchanged it for the Jabra FreeSpeak 250

Written by Beau Lebens

July 20th, 2004 at 4:00 pm